Outlook Training | Chicago & Los Angeles
Fast Facts
1 day
Max 8 students
9.00 to 4.30pm
One per student
Included
Outlook 2007/2010 - Level 2
Course Description
This Outlook course is designed for experienced Outlook users who need to customize their environment, Calendar, and email messages to meet their specific requirements and who wish to track, share, assign, and locate various Outlook items.
Target Audience
This course is ideal for existing Microsoft Outlook users looking to learn the more advanced features in Outlook. Students should have completed the Outlook Level 1 course or have equivalent knowledge prior to completing this course.
Learning Objectives
Upon successful completion of this Outlook training course students will be able to:
- Customize the Calendar by setting various Calendar Options.
- Customize Message Options.
- Track work activities using the Journal.
- Assign and Track Tasks.
- Share folder Information.
- Customize the Outlook Environment.
- Locate Outlook Items.
- Work with Public Folders.
Course Outline
Setting Calendar Options
- Set Work Days and Times
- Display an Additional Time Zone
- Set Availability Options
Customizing Message Options
- Modify Message Settings
- Modify Delivery Options
- Change the Message Format
- Notify Others That You will be Out of the Office
- Create a Distribution List
- Insert a Hyperlink
Tracking Work Activities Using the Journal
- Automatically Record a Journal Entry
- Manually Record a Journal Entry
- Modify a Journal Entry
Managing Tasks
- Assign a Task
- Reply to a Task Request
- Send a Task Update
- Track Assigned Tasks
Sharing Folder Information
- Specify Folder Permissions
- Delegate Access to Folders
- Access Another User's Folder
- Send Calendar Information in an Email Message
Customizing the Outlook Environment
- Customize the Toolbar
- Create a New Toolbar
- Customize the Menu Bar
- Customize the Quick Access Toolbar
- Customize the To-Do Bar
- Create a Folder Home Page
Locating Outlook Items
- Sort Messages Using Multiple Criteria
- Find Messages
- Find Outlook Items Using Multiple Criteria
- Filter Messages
- Organize Messages
- Manage Junk Email
Working with Public Folders
- Create a Public Folder
- Add Users to a Public Folder
- Post Information in a Public Folder
- Send an Email Message to a Public Folder
Meet the Instructors
Rich
Rich has been creating custom software programs, and delivering tailored training classes for the past 13 years. His passion for instruction and his pursuit of all things technical, combine with his outgoing personality to provide an engaging and enthusiastic exchange of knowledge and ideas with his trainees. Software training for Rich is a labor of love. As he puts it, "When you love what you do, it's really not work after all!"
Sandy
Honest, direct, detail-oriented and compassionate, Sandy has more than 15 years of software training experience to help everyday users expand their computer knowledge. She has provided training to companies such as Bear Stearns Securities Corp. and the Chicago Board Options exchange.
She has an Associates in Applied Science, Management and an Associates in Arts, General Education from College of DuPage. Sandy currently runs her own consulting company specializing to helping clients manage their accounting using Quicken and Quickbooks.
