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Business Etiquette Training | Chicago
Fast Facts
1 day
Max 10 students
9.00am to 4.30pm
One per student
Included
295.00
Business Etiquette
Course Description
To survive and thrive in today's ever-changing, global economy, good business etiquette is a vital, powerful, and profitable skill to acquire. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)
Leaning Objectives
Upon successful completion of this Business Etiquette course students will be able to:
- Build Relationships.
- Create a Professional Appearance.
- Develop Positive Relationships with co-workers.
- Practice Cubicle and Office Etiquette.
- Appropriate Behavior and Etiquette using the Internet.
- Conduct proper Meeting Etiquette.
- Be Courteous and Communicate appropriately.
- Handle Ethical Dilemmas and Personal Issues.
- Become a Good Conversationalist.
- Etiquette for Business Meals and Functions.
Course Outline
Office Protocol
- Definition of Business Etiquette
- How to present a professional appearance
- Cubicle and Office etiquette
- Develop positive co-worker relationships
- Avoid rumors, gossip and conflicts
Professional Conduct
- Use the Internet properly
- Identify and handle ethical dilemmas
- Maintain loyalty and confidentiality in the workplace
- How to handle personal issues
- Dealing with flirting, office romances and sexual harassment
Communicating in the Workplace
- Introduce people properly
- Be an effective conversationalist
- Handle conversational faux pas
- Follow meeting protocol and etiquette
Etiquette in Communication
- How to be professional and courteous on the telephone
- How to compose professional emails
- Writing guidelines to communicate effectively
Business functions
- Business etiquette at functions
- Proper etiquette for dining
Traveling for Business
- Be a courteous traveler
- Plane, car, and hotel etiquette
- Prepare for international trips
- Understanding cultural orientations and respecting hosts
Meet the Instructors
Allyncia
Allyncia has 12 years of corporate training experience. She holds a Bachelors degree in Psychology and Spanish.
Ms. Williams has studied, traveled, and worked abroad in 14 countries. As a corporate communications consultant in Tokyo, Japan, she created business skills and cross-cultural training programs for a wide range of clients including Goldman Sachs, Deutsch Bank, Nissan, Mitsubishi, Johnson & Johnson Co., Eddie Bauer, JAPEX, Ministry of International Trade to name a few.
Since returning to the US, Allyncia has consulted in HR and Training roles with Hewitt Associates, LaSalle Bank and Unicare.
