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Sales Training | Chicago
Fast Facts
1 day
Max 10 students
9.00am to 4.30pm
One per student
Included
295.00
Sales Fundamentals
Course Description
The selling process is a dynamic interaction between a professional salesperson and a client. The sales persons' main objectives are to learn about the clients' needs and to determine how to help the client fulfill those needs. The clients' main objective is to satisfy a need by buying the best goods and services available for the most reasonable price.
This Sales training course is interactive, fast-paced, fun, and full of tips and techniques you can use immediately.
Target Audience
This course is suitable for individuals new to sales or people that regularly come into contact with customers / clients, as well as existing sales staff who have had no formal training.
Leaning Objectives
Upon successful completion of this Sales training course students will be able to:
- Implement a Sale Process.
- Understand Client's Decision-Making Practices.
- Behaving Professionally and Establishing Credibility with Clients.
- Prospect for new Clients.
- Communicate and find Solutions for your Clients.
- Identify and Successfully deal with Client Objections.
- Create an Effective Sales Presentation to influence the Client's Perceptions.
Course Outline
Introduction to Selling
- Definition Of Selling And The Profession
- Setting Goals For Learning And Application
- Full Circle Of The Sales Process
- Sales Culture And Terminology
- Questions To Ask Before Selling
- Simulation Activities Based On Participant Experience
Professional Sales Skills
- Seven Principles Of An Effective Sales Person
- Maintain Focus And Attitude For Win-Win
- Discuss Skills Required For Effective Sales Professional
- Discuss Skills In Continual Development For An Effective Sales Professional
- Communication Etiquette With Clients
- Simulation Activities Based On Participant Experience
Handling Clients
- Prospecting: Pursuit Of Customers And Buying Behavior
- Sales Calls Etiquette: Preparation To Follow-Up
- Making Personal Leads Via Networking
- Proactive Efforts For Your Client Needs
- Finding Solutions And Anticipating Objections
- Simulation Activities Based On Participant Experience
Communication Strategy: The Sales Presentation
- Key Points And Persuasive Structure
- Setting Expectations And Create Environment
- Handling Objections, Leaving An Impression
- Closing The Sale and Follow Up
- Simulation Activities Based On Participant Experience
Meet the Instructors
Allyncia
Allyncia has 12 years of corporate training experience. She holds a Bachelors degree in Psychology and Spanish.
Ms. Williams has studied, traveled, and worked abroad in 14 countries. As a corporate communications consultant in Tokyo, Japan, she created business skills and cross-cultural training programs for a wide range of clients including Goldman Sachs, Deutsch Bank, Nissan, Mitsubishi, Johnson & Johnson Co., Eddie Bauer, JAPEX, Ministry of International Trade to name a few.
Since returning to the US, Allyncia has consulted in HR and Training roles with Hewitt Associates, LaSalle Bank and Unicare.
