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Supervisor Training | Chicago
Fast Facts
1 day
Max 10 students
9.00am to 4.30pm
One per student
Included
295.00
Essential Skills for the New Supervisor
Course Description
As a supervisor you must lead employees to success and understand that their success is your success. Supervisors need to possess a multitude of skills in communication, performance management, coaching, and flexible decision making. Learning and applying these skills quickly is essential for any supervisor's success.
Target Audience
This Supervisor course is recommended for new Supervisors as well as existing Supervisors keen to enhance their leadership and management skills.
Leaning Objectives
Upon successful completion of this New Supervisor training course students will be able to:
- Gain the Respect and Support of your Employees.
- Use Coaching Skills to help Others Excel and Achieve Goals.
- Deal Effectively with Changing Times and Confusing Situations.
- Communicate Confidently.
- Establish Expectations for High Performance.
Upcoming Classes
Chicago |
Aug, 2008 | Sep, 2008 | Oct, 2008 | Nov, 2008 |
| Essential Skills for the New Supervisor | Oct 2 |
Course Outline
Getting Started
- The opportunity
- How do you transition to supervisor?
- The definition of a supervisor
- The role of supervisor
- The responsibilities
- The supervisors job description
- Management thought: old versus new
- Case study 1
- Strategies for getting started
- Action plan: getting started
Managing for high performance
- Performance management
- Setting expectations and goals
- Giving positive feedback
- Handling performance problems
- Supervising with flexibility
- Case study 2
- Strategies for managing performance
Communicating with Others Proactively
- Building interdependent relationships
- Communicating one-on-one with employees
- Communicating with a team
- Communicating every day with others
- Communicating with your manager
- Case study 3
- Strategies for proactive communication
Coaching for Excellence
- The changing playing field
- The best and worst supervisors
- The coaching process
- Case study 4
- Strategies for effective coaching
Dealing with change positively
- A new paradigm
- Organizational change
- The impact of change
- Communicating change effectively
- Change-management skills
- Brainstorming change ideas
- Problem-solving techniques
Meet the Instructors
Allyncia
Allyncia has 12 years of corporate training experience. She holds a Bachelors degree in Psychology and Spanish.
Ms. Williams has studied, traveled, and worked abroad in 14 countries. As a corporate communications consultant in Tokyo, Japan, she created business skills and cross-cultural training programs for a wide range of clients including Goldman Sachs, Deutsch Bank, Nissan, Mitsubishi, Johnson & Johnson Co., Eddie Bauer, JAPEX, Ministry of International Trade to name a few.
Since returning to the US, Allyncia has consulted in HR and Training roles with Hewitt Associates, LaSalle Bank and Unicare.
Thank you!"
