Customer Service Training | Chicago & LA
It is estimated that it costs 40% more to sell to a new customer than to an existing customer. And on average, unhappy customers will tell 27 other people about their negative experience. Un-trained customer service representatives can be costing your business or organization a lot more than you think.
Training Connection offers Customer Service classes in Chicago and Los Angeles and onsite Customer Service training countrywide.
The focus of the training is to ensure increased customer satisfaction, increased repeat business, increased customer referrals, decreased staff turnover and increase sales and profits.
We offer the following Customer Service courses:
For added peace of mind, Training Connection’s Customer Service training comes with a 100% Money Back Guarantee.
If by lunchtime you don't feel that the program is for you, then you can leave the course at this point and receive a full refund of your course fees.
Customer Service Timetable
Chicago | Mar, 2010 | Apr, 2010 | May, 2010 | Jun, 2010 |
| Exceptional Customer Service | Mar 19 ! | Apr 29 ! | Jun 11 |
Los Angeles | Mar, 2010 | Apr, 2010 | May, 2010 | Jun, 2010 |
| Exceptional Customer Service | Mar 25 ! | Apr 29 ! | Jun 10 ! |
* Class almost full ! Class guaranteed to run † Class is full
Customer Service Training Locations
Customer Service Training Chicago
230 W Monroe St #610
Chicago IL 60606
Customer Service Training Los Angeles
915 Wilshire Blvd #1800
Los Angeles CA 90017
Onsite Customer Service Training
We deliver onsite Customer Service Training anywhere in the United States. For more information or to obtain a quotation click here -> Onsite Customer Service training.
