Customer Service Training | Chicago & Los Angeles

Exceptional Customer Service Training
What are the 2 biggest reasons your staff should undertake customer service training?

This might surprize you...

#1 The average number of people a customer will tell about a good customer service experience is....
Happy Customers
#2 The average number of people a customer will tell about a bad experience is....
Upset customers

So your customer service is either making you money or costing you money.
Source: Consumer Reports: American Express Global Customer Service Barometer


We offer the following Customer Service course:

Exceptional Customer Service (1 day)
The focus of the training is to ensure increased customer satisfaction, increased repeat business, increased customer referrals, increase sales and a decreased staff turnover. This class is valued at $325.
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Money Back Guarantee

For added peace of mind, Training Connection’s Customer Service training comes with a 100% Money Back Guarantee.
If by lunchtime you don't feel that the program is for you, then you can leave the course at this point and receive a full refund of your course fees.

Customer Service Timetable

Chicago

Feb, 2012Mar, 2012Apr, 2012May, 2012
Exceptional Customer Service Mar 5 !Apr 18 

Click here for directions

Los Angeles

Feb, 2012Mar, 2012Apr, 2012May, 2012
Exceptional Customer Service Mar 14 !Apr 30 ! 

Click here for directions

*  Class almost full    !  Class guaranteed to run    †  Class is full

Customer Service Training Locations

Customer Service Training Chicago
230 W Monroe St #610
Chicago IL 60606

Customer Service Training Los Angeles
915 Wilshire Blvd #1800
Los Angeles CA 90017

Onsite Customer Service Training

We deliver onsite Customer Service Training anywhere in the United States. For more information or to obtain a quotation click here -> Onsite Customer Service training.

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Customer Service Training Testimonial
"The Customer Service class was smart and organized. The positive attitude from the instructor and interactive situations made learning fun again!"
Summer McQuoid - National Restaurant Association
Customer Service Training Testimonial
"The Instructor, was great she made sure we understood things, and answered all of our questions. We even acted out some real life situations which was great so we can learn how to deal with these situations."
Onalis Mercado - Dr. Antonio Barajas Offices
Customer Service Training Testimonial
"Rich is an outstanding, professional instructor, I thoroughly enjoyed his class and found it very useful and a great benefit not only for my work, but life in general! I plan to highly recommend his training course to others."
Chris Reynolds - TC Services
Customer Service Training Testimonial
"Well organized, great exercises, and Janette was energetic, kept everyone engaged and discussed relevant topics to our everyday experiences."
Kelli Steckbauer - MG Design
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