The teacher was very friendly and helpful. She explained everything in a way that was easy for me to understand and she made the class fun overall. I would take this class again and recommend it to others, I learned a lot in this class.

Carol was a delight! Coming into this training I mentally prepared myself to be bored, but not once did Carol not have my attention. From beginning to end she was enthusiastic, knowledgeable & as sweet as can be. I have never been to a training that I enjoyed as much as this one. I love that the class is intimate and interactive. If I could hire Carol as a life coach I would. Thank you so much for this great experience and all of the great information.

Very insightful, clear and valuable training. I've gone through various other training courses and I'm glad to learn new things to add to my Customer Service toolkit. Carol was awesome and very personable and relatable.