Carol has 25 years of experience providing outstanding skills training programs for thousands of managers and employees. Her main areas of expertise are Communication, Business Writing, Customer Service, Presentations, Project Management, Time Management and Sales. Before moving into the corporate training field Carol worked for several large companies in various leadership and project management roles.
Carol’s has an engaging personality and her classes are interactive and fun. She has consistently over the last 10 years received our highest intructor rating.
Very insightful, clear and valuable training. I've gone through various other training courses and I'm glad to learn new things to add to my Customer Service toolkit. Carol was awesome and very personable and relatable.
Alonso Parra | REMEI am so glad I came in for this refreshing course. I am taking away valuable lessons in communication and a better sense of where I am going and what I am capable of in the world of business. I will definitely be taking more courses through Training Connection.
Anna Grimm | CJ CorpI thoroughly enjoyed the course! The content was laid out well, easy to follow and understand. The hands-on approach works great for me as I like testing and trying out the concepts. The instructor, Carol, is very knowledgeable and helpful. Answered all my questions and provided real-world examples. I can't wait to get to the office and implement what I've learned!
Becky Gunderson | The Spaceship Company