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Home / Business Etiquette Training

Business Etiquette Training Course

Chicago, Los Angeles

Displaying good business etiquette behavior will mean clients are more likely to trust and want to do business with you.

Live face-to-face training. All classes guaranteed to run.

Our corporate etiquette training courses for professionals provides adults with the skills they need to quickly adapt, integrate and succeed in diverse business environments.

Onsite training available countrywide.

Course Summary

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Business Etiquette for Today's Workforce

In today's competitive and uncertain times, workers must learn to quickly adapt, integrate and succeed in diverse work environments. And that means business etiquette is more important than ever!

1 Day | $350.00

Book this course

Class Timetable

Past Student Reviews

What's Included

Certificate of Course Completion
Training Manual
FREE Class Repeat

Learning objectives

  • Understanding the importance of business etiquette
  • How to meet and greet
  • Making a favorable first impression
  • Dining etiquette
  • Restaurant etiquette
  • Email etiquette
  • Telephone etiquette
  • Thank you notes and formal letters
  • Dressing appropriately
  • International etiquette

Detailed course outline

  • Understanding Etiquette
    • Etiquette Defined
    • The Importance of Business Etiquette
  • Networking for Success
    • Creating an Effective Introduction
    • Making a Great First Impression
    • Minimizing Nervousness
    • Using Business Cards Effectively
    • Remembering Names
  • The Meet and Greet
    • The Three-Step Process
    • The Four Levels of Conversation
  • Dining Etiquette
    • Understanding Your Place Setting
    • Using Your Napkin
    • Eating Your Meal
    • Table Manners
    • Sticky Situations and Possible Solutions
  • Restaurant Etiquette
    • Your Arrival
    • Ordering in a Restaurant
    • Foods to Avoid
    • About Alcoholic Beverages
    • Paying the Bill
    • Tipping
  • Email Etiquette
    • Addressing Your Message
    • Grammar and Acronyms
    • Top 5 Technology Tips
  • Telephone Etiquette
    • Developing an Appropriate Greeting
    • Dealing with Voicemail
    • Cell phone Do's and Don'ts
  • The Written Letter
    • Thank You Notes
    • Formal Letters
    • Informal Letters
  • Meeting Etiquette
    • 10 Rules for meetings
  • Dressing for Success
    • The Meaning of Colors
    • Interpreting Common Dress Codes
    • Deciding What to Wear
  • International Etiquette
    • General Rules
    • Important Points
    • Preparation Tips

Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class.

Timetable

Chicago

230 W Monroe St
#610
Chicago
IL 60606View Map

  • Business Etiquette for Today's Workforce
  • Mar 13Book
  • Apr 18Book
  • Apr 25Book
  • Jun 6Book


Guaranteed to Run Limited Seats Left

Class times: 9.00am to 4.30pm

Servicing Arlington Heights, Aurora, Bollingbrook, Chicago Loop,
Deerfield, Des Plaines, Evanston, Highland Park, Joliet, Naperville,
Schaumburg, Skokie, South Chicago and surrounding areas.

Los Angeles

915 Wilshire Blvd
#1800
Los Angeles
CA 90017View Map

  • Business Etiquette for Today's Workforce
  • Feb 25Book
  • Apr 3Book
  • May 21Book
  • Jul 11Book


Guaranteed to Run Limited Seats Left

Class times: 9.00am to 4.30pm

Servicing Anaheim, Burbank, Covina, Downtown, Fullerton,
Irvine, Long Beach, Northridge, Pasadena, San Bernardino,
Santa Monica, Van Nuys, Ventura and surrounding areas.

Other Cities

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Choosing the right course

Recent student feedback

4.9 stars Juana was a phenomenal instructor! She was well versed in all the topics and was able to clarify the questions I had. I am going to recommend this course to my organization. Nicole Hatcher
Baxter Credit Union
5.0 stars I am so glad I came in for this refreshing course. I am taking away valuable lessons in communication and a better sense of where I am going and what I am capable of in the world of business. I will definitely be taking more courses through Training Connection.Anna Grimm
CJ Corp
5.0 stars I thought the instructor was great! She gave a lot of really good examples, and feedback. The class was both entertaining and useful. I would definitely take another class. Lauren Watson
Sentinel Technologies
4.9 stars Carol was a blessing and wonderful instructor. She made me feel very comfortable and I am walking out today with a better understanding on how to carry myself in the business world. Really appreciate the class overall and would highly recommend it to someone or friend. Thank you, Stephanie Chavez Stephanie Chavez
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How to Register

Register here

Resources

Using Business Cards
Networking for success
Meeting and Greeting
Business Skills Training Resources
Business Dining Etiquette
When is it okay not to tip?

Why train with us?

4.8 / 5

based on 143 reviews

Fresh Starbucks brewed every day FREE Class Repeat with each course