Microsoft Outlook

Instructor-led Outlook classes in Los Angeles

You will be learning Outlook from a live instructor.
Training is hands-on.

Suitable for Outlook 2016, 2019 & 365 users.

MS Outlook Software Satisfaction Guaranteed

What's Included

  • Outlook training manual
  • Certificate of course completion
  • Small class sizes
  • FREE repeat valid for 6 months
  • Class times are 9.00am to 4.00pm.

Looking for an online class?
Onsite Outlook training available countrywide.

MS Outlook course outlines

Detailed Course Outline Hide outline

Outlook Essentials
  • Getting Started
  • Exploring the Outlook Window
  • Navigating in Outlook
  • The Navigation Pane
  • Getting Help
  • Using Outlook Help
  • Obtaining Context-Sensitive Help
  • Printing Documents
  • Setting Up the Page
  • Selecting Additional Printing Options
  • Previewing and Printing a Document
  • Ending an Outlook Session
  • Saving Your Data
  • Minimizing and Restoring Outlook
  • Exiting from Outlook and Logging Off
Communicating with Mail
  • Using the Inbox
  • Checking for New Messages
  • Previewing and Opening Messages
  • The Ribbon
  • Selecting and Printing a Message
  • Closing a Message
  • Sorting Messages
  • Filtering Messages
  • Composing a New Message
  • Addressing and Typing a Message
  • Editing Text
  • Formatting Text
  • Using AutoComplete
  • Including a Signature with a Message
  • Correcting Spelling as You Type
  • Sending a Message
  • Forwarding and Replying to Messages
  • Replying to a Message
  • Managing Messages Using Folders
  • Moving a Message to a Folder
  • Deleting and Restoring a Message
  • Customizing your Signature
  • Setting up an Out of Office Reply
Organising Contacts
  • Creating a Contact List
  • Adding Contacts Manually
  • Selecting and Editing an Address Card
  • Transmitting and Adding Contacts with E-mail
  • Managing Contacts
  • Changing the Current View
Scheduling with Calendar
  • Navigating in Calendar
  • Viewing a Day, a Week, or a Month
  • Using the Date Navigator
  • Viewing a Range of Dates, Several Weeks, and Discontiguous Days
  • Showing Two Time Zones
  • Making and Moving Appointments
  • Selecting an Appointment and Modifying the Date in Day View
  • Modifying the Date in Week View
  • Changing the Time of an Appointment
  • Managing Appointments
  • Editing Recurring Appointments
  • Creating Tentative Appointments
  • Inserting All Day Events
  • Deleting Appointments
  • Restoring Deleted Appointments
  • Working with Tasks
  • Creating a Task
  • Selecting and Editing a Task
  • Making a Task Recurring
  • Deleting and Restoring a Task
  • Managing Tasks
  • Setting the Priority for a Task
  • Tracking a Task's Status and Marking a Task Completed
Keeping a Journal and Using Notes
  • Tracking Activities
  • Working with Notes
  • Writing a Note
  • Opening and Editing a Note
  • Organising Notes
  • Changing Icon Size

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Detailed Course Outline Hide outline

Using Advanced Management Features
  • Managing Items
  • Setting Up AutoArchiving
  • Archiving Manually
  • Retrieving Archived Items
  • Creating and Applying Categories
  • Finding Items
  • Grouping Items
  • Creating and Clearing a Filter
  • Customizing Outlook
  • Setting Options
  • Adding Shortcuts to the Outlook Bar
  • Moving a Shortcut on the Outlook Bar
  • Removing a Shortcut from the Outlook Bar
  • Changing Your Password
Working with Contacts
  • Refining Your Contact List
  • Adding a Contact from the Same Company
  • Using the File as Feature
  • Accessing Contacts Directly
  • Sending a Message to a Contact
  • Accessing a Contact's Web Page
  • Managing Favorite Web Addresses
Optimizing Mail Functions
  • Using Address Books
  • Using an Address Book to Address a Message
  • Adding a Name to Your Personal Address Book
  • Creating an Alias in Your Personal Address Book
  • Selecting a Default Address Book
  • Working with Personal Distribution Lists
  • Creating a Personal Distribution List
  • Editing a Personal Distribution List
  • Deleting a Personal Distribution List
  • Using Message Features
  • Saving and Closing a Message without Sending It
  • Setting Spelling Options
  • Setting Additional Spelling Features
  • Setting and Using Message Options
  • Using Voting Buttons
  • Flagging a Message
  • Recalling a Message
  • Attaching a File
  • Opening, Closing, and Saving an Attached File
  • Accessing the Internet
  • Inserting and Editing a Hyperlink in a Message
  • Using a Hyperlink in a Message
  • Using the Web Toolbar
Working with Other Users
  • Scheduling Meetings
  • Inviting Colleagues and Setting a Meeting Time
  • Inviting a Contact to a Meeting
  • Responding to a Meeting Request
  • Reviewing Meeting Information
  • Rescheduling and Canceling a Meeting
  • Scheduling an Event
  • Completing Tasks
  • Scheduling a Task
  • Regenerating a Task
  • Assigning a Task to Someone Else
  • Responding to a Task Request
  • Reclaiming Ownership of a Declined Task
  • Creating a New Item from an Existing One
Working with Templates and Forms
  • Working with Templates
  • Using a Template
  • Creating a Template
  • Utilizing Forms
  • Installing Sample Forms
  • Using a Form
  • Creating a Form
  • Modifying an Existing Form
  • Publishing and Saving a New Form
  • Creating a Form from Another Program

"Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class."

Call us

(888) 815-0604


Want to reserve a seat but you still need to obtain approval?

No problem, simply call us and we will provisionally hold a seat for you.
There is zero risk, if you don't get approval, we simply cancel the reservation.

Free Repeat

We recognize that trainees often benefit from repeating their class. Included in your course price is a FREE Repeat valid for 6 months. Often the repeat class can be with a different trainer too.

Class guarantee

Our Walk Away, No Hard FeelingsTotally Outrageous Guarantee

Microsoft Outlook is not for everyone. If you decide that after half a day in class that the software is not for you, we will give you a complete refund. We will even let you keep the hard-copy training manual in case you want to give it another go in the future.

Group Outlook Training

We offer group training in Outlook. This can be delivered onsite at your premises, at our training center in Los Angeles, or via webinar.
Fill out the form below to receive pricing.

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Outlook Training FAQ

Training Connection is dedicated to providing the best in-person and online Microsoft Outlook training courses in Los Angeles. Please find answers to some of our most frequently asked Outlook training related questions below, or contact us should you require any further assistance.


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