Online Business Etiquette Training

Instructor-led online business etiquette classes
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Online Business Etiquette Classes

Proper business etiquette is a vital set of skills required to succeed in business. Displaying good business etiquette behavior will mean clients are much more likely to respect you and want to do business with you.

This Business Etiquette training course will help trainees aquire the skills they need to quickly adapt, integrate and succeed in variety of business situations and interactions.

The course is interactive, fast-paced, fun, and full of tips and techniques you can use immediately.

Onsite Business Etiquette training available countrywide.

Book a Business Etiquette Class

What's Included

  • Class certificate
  • Training materials
  • FREE repeat valid for 12 months
  • Small classes (max 6 trainees)


1 Day

Detailed Course Outline

Learning Objectives

  • Understanding the importance of business etiquette
  • How to meet and greet
  • Making a favorable first impression
  • Dining etiquette
  • Restaurant etiquette
  • Email etiquette
  • Telephone etiquette
  • Thank you notes and formal letters
  • Dressing appropriately
  • International etiquette
Business Etiquette

Lesson Summaries

  • Etiquette Defined
  • The Importance of Business Etiquette
  • Creating an Effective Introduction
  • Making a Great First Impression
  • Minimizing Nervousness
  • Using Business Cards Effectively
  • Remembering Names
  • The Three-Step Process
  • The Four Levels of Conversation
  • Understanding Your Place Setting
  • Using Your Napkin
  • Eating Your Meal
  • Table Manners
  • Sticky Situations and Possible Solutions
  • Your Arrival
  • Ordering in a Restaurant
  • Foods to Avoid
  • About Alcoholic Beverages
  • Paying the Bill
  • Tipping
  • Addressing Your Message
  • Grammar and Acronyms
  • Top 5 Technology Tips
  • Developing an Appropriate Greeting
  • Dealing with Voicemail
  • Cell phone Do's and Don'ts
  • Thank You Notes
  • Formal Letters
  • Informal Letters
  • 10 Rules for meetings
  • The Meaning of Colors
  • Interpreting Common Dress Codes
  • Deciding What to Wear
  • General Rules
  • Important Points
  • Preparation Tips

Our outlines are a guide to the content covered in a typical class. We may change or alter the course topics to meet the objectives of a particular class.

Meet the trainers

We have a team of experienced business etiquette trainers

Business Etiquette classes - 5 rating

Google 4.8 star By 151 trainees

Group Training Quotation

Choose your Training Format


Where do your Business Etiquette classes take place?

Our training center is located in Downtown Los Angeles. Our address is 915 Wilshire Blvd, Suite 1800, Los Angeles CA 90017.

What are the Business Etiquette class times?

Our Business Etiquette training classes start at 9.00am and finish at approximately 4.30pm. We take an hour lunch break around 12.15pm.

Can you deliver Business Etiquette training onsite at our location?

Yes, we service the greater Los Angeles metro including Anaheim, Burbank, Covina, Downtown, Fullerton, Irvine, Long Beach, Northridge, Pasadena, San Bernardino, Santa Monica, Van Nuys, Ventura and surrounding areas.

Our trainers can also travel anywhere in the country to deliver Business Etiquette training. Obtain a quotation for onsite Business Etiquette training.


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