Business Etiquette Training

Instructor-led Etiquette Classes

  • Online & Onsite Class Options
  • Includes FREE Class Repeat
  • Money-back Guarantee

Business Etiquette Course

Mastering business etiquette is essential for building strong professional relationships and thriving in today’s competitive business environment. Demonstrating respectful, ‘read the room’ behavior makes clients more likely to trust you and engage in long-term business relationships and employees more likely to be happy and productive brand ambassadors.

Our Business Etiquette course equips participants with the skills needed to adapt seamlessly to diverse business situations and professional interactions from first impressions and appearance, to office behavior, respecting personal space, office politics and everything in-between!

Designed to be fun, interactive and fast-paced, but above all engaging and effective, this course is filled with practical tips and strategies that every member of the team can apply to their working life (and beyond) right away. Book an online class or request pricing for group onsite training.

Book an Online Class

What's Included

  • Class certificate
  • Training materials
  • FREE repeat valid for 6 months
  • Small classes

$300

1 Day

9.00am - 4.00pm

Pacific

Detailed Course Outline

Learning Objectives

  • Understanding the importance of business etiquette
  • How to meet and greet
  • Making a favorable first impression
  • Dining etiquette
  • Restaurant etiquette
  • Email etiquette
  • Telephone etiquette
  • Thank you notes and formal letters
  • Dressing appropriately
  • International etiquette
Business Etiquette

Lesson Summaries

  • Etiquette Defined
  • The Importance of Business Etiquette
  • Creating an Effective Introduction
  • Making a Great First Impression
  • Minimizing Nervousness
  • Using Business Cards Effectively
  • Remembering Names
  • The Three-Step Process
  • The Four Levels of Conversation
  • Understanding Your Place Setting
  • Using Your Napkin
  • Eating Your Meal
  • Table Manners
  • Sticky Situations and Possible Solutions
  • Your Arrival
  • Ordering in a Restaurant
  • Foods to Avoid
  • About Alcoholic Beverages
  • Paying the Bill
  • Tipping
  • Addressing Your Message
  • Grammar and Acronyms
  • Top 5 Technology Tips
  • Developing an Appropriate Greeting
  • Dealing with Voicemail
  • Cell phone Do's and Don'ts
  • Thank You Notes
  • Formal Letters
  • Informal Letters
  • 10 Rules for meetings
  • The Meaning of Colors
  • Interpreting Common Dress Codes
  • Deciding What to Wear
  • General Rules
  • Important Points
  • Preparation Tips

Our outlines are a guide to the content covered in a typical class. We may change or alter the course topics to meet the objectives of a particular class.

Meet the trainers

We have a team of experienced business etiquette trainers

Business Etiquette classes - 5 rating

Google 4.8 star By 151 trainees

Group Training Quotation

Choose your Training Format


FAQ

Are your online Business Etiquette classes taught by a live trainer?

Yes, our Business Etiquette training classes are taught by live trainers in a Zoom online classroom.

What are the Business Etiquette class times?

Our classes times are as follows:

9.00am to 4.00pm (Pacific)
11.00am to 6.00pm (Central)
12.00pm to 7.00pm (Eastern)

A 30-45 minute lunch break is taken.

Can you deliver Business Etiquette training onsite at our location?

Yes, we service the greater Los Angeles metro including Anaheim, Burbank, Covina, Downtown, Fullerton, Irvine, Long Beach, Northridge, Pasadena, San Bernardino, Santa Monica, Van Nuys, Ventura and surrounding areas.

Our trainers can also travel anywhere in the country to deliver Business Etiquette training. Obtain a quotation for onsite Business Etiquette training.

Resources

For more resources and articles on
effective business etiquette

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