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Microsoft Outlook Level 2 Training Course

Course Description

This course covers the more advanced features in Microsoft Outlook. Training participants will learn to track and group messages, prioritise and delegate tasks, manage contact records, schedule meetings, collaborate with others on tasks, and create and use templates. They will also learn to use different print styles and archive Outlook items.

View our full range of Outlook training courses, or see below for the detailed outline for Outlook Level 2.

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Detailed Course Outline

  • Using Advanced Management
  • Optimizing Mail Functions
    • Using Address Books
    • Using an Address Book to Address a Message
    • Adding a Name to Your Personal Address Book
    • Creating an Alias in Your Personal Address Book
    • Selecting a Default Address Book
    • Working with Personal Distribution Lists
    • Creating a Personal Distribution List
    • Editing a Personal Distribution List
    • Deleting a Personal Distribution List
    • Using Message Features
    • Saving and Closing a Message without Sending It
    • Setting Spelling Options
    • Setting Additional Spelling Features
    • Setting and Using Message Options
    • Using Voting Buttons
    • Flagging a Message
    • Recalling a Message
    • Attaching a File
    • Opening, Closing, and Saving an Attached File
    • Accessing the Internet
    • Inserting and Editing a Hyperlink in a Message
    • Using a Hyperlink in a Message
    • Using the Web Toolbar
  • Working with Contacts
    • Refining Your Contact List
    • Adding a Contact from the Same Company
    • Using the File as Feature
    • Accessing Contacts Directly
    • Sending a Message to a Contact
    • Accessing a Contact's Web Page
    • Managing Favorite Web Addresses
  • Working with Other Users
    • Scheduling Meetings
    • Inviting Colleagues and Setting a Meeting Time
    • Inviting a Contact to a Meeting
    • Responding to a Meeting Request
    • Reviewing Meeting Information
    • Rescheduling and Canceling a Meeting
    • Scheduling an Event
    • Completing Tasks
    • Scheduling a Task
    • Regenerating a Task
    • Assigning a Task to Someone Else
    • Responding to a Task Request
    • Reclaiming Ownership of a Declined Task
    • Creating a New Item from an Existing One
  • Working with Templates and Forms
    • Working with Templates
    • Using a Template
    • Creating a Template
    • Utilizing Forms
    • Installing Sample Forms
    • Using a Form
    • Creating a Form
    • Modifying an Existing Form
    • Publishing and Saving a New Form
    • Creating a Form from Another Program

Our outlines are a guide to the content covered on a typical class. We may change or alter the course topics to meet the objectives of a particular class.

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